What are your days and times of operation?

We are available 7 days a week! Our first jobs start at 8:30 AM, and our last jobs start at 4:30 PM.



How long does one of your home cleanings take?

We try to not specify a cleaning time that’s “set in stone.” We clean until we’re finished for a standard home, within reason of course. A general rule of thumb that we use is one hour per bedroom of the home. So if your home is a one-bedroom apartment, it’ll take between an hour and an hour and a half. Two bedrooms? It’ll be between 2-2.5 hours. This will depend on the condition of the home, of course – cleaner homes will take less time.

For extraordinary cases (very large homes, hoarding cases, etc.), we may adjust the time to be fair to you.



Can I make up cleans I have to miss?

We can certainly reschedule any cleans that you will not be able to make, but all we ask is that you alert us to this change in advance. Changes or cancellations must be made by the end of the preceding business day to avoid a last minute change fee.

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How many people do you send?

For all our cleanings, we work in teams of two. For really large homes, we may send three people.



How much does a cleaning cost?

Our business is based on a flat-rate pricing model. Your price is determined by the number of bedrooms in your home. Check out our prices!



Who provides the supplies?

We do! But if you want us to use your supplies (for instance, if you have a special type of flooring), let us know and we will be more than happy to accommodate your request.



Do you do green cleaning?

Absolutely. In fact, that’s all we use. We’re dedicated to only using cleaners that are safe for you, your family, your children, and your pets.



What forms of payment do you accept?

We accept cash or check at the time of service, or you can use a credit/debit card or PayPal to pay online. 



Do I have to be home during the cleaning?

No, you don’t. Leave us a key so that we can enter your home, that’s all you need to do. You can leave a key under a welcome mat, in a flower pot, at your complex’s front desk, in your mailbox – whatever works best for you.

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Can we trust your employees?

Absolutely. Our student employees are all background checked, and have to meet strict academic requirements to work for Hurricane Maids. They’re trustworthy, driven individuals who will treat your home and belongings with the utmost respect.

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What’s the deal with your Move-In/Move-Out Cleanings?

We structure these cleanings to prepare a home or apartment for a new tenant. That means we have a few extra tasks to complete, like cleaning out cabinets and drawers, cleaning all the light fixtures and baseboards, etc. This comes at an additional cost of $40, and charges for move-in/move-out cleanings are standard in the industry.

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